Privacy Policy
At SMART FIBERNET, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services or interact with our advertisements on platforms like Facebook, Google, and others.
Information We Collect
We may collect the following information:
- Personal details: name, phone number, and email address when you register or request service.
- Location data: based on your service requests, IP address, or website visit for service availability and support.
- Interaction data from advertising platforms: clicks, views, and conversion data (from tools like Facebook Ads and Google Ads) to measure campaign effectiveness.
How We Use Your Information
We use the information we collect for the following purposes:
- To contact you regarding our internet services and support requests.
- To provide, operate, maintain, and improve our services.
- To personalize and enhance your experience with our services.
- For marketing, analytics, and retargeting through advertising platforms to show relevant offers and measure campaign performance.
Advertising & Tracking
We may use third-party services and pixels to help analyse website traffic and advertising performance. These tools may collect anonymized or pseudonymized data such as page views, clicks, and conversions.
Examples include: Facebook Pixel, Google Analytics, and advertising platforms such as Google Ads and Meta Ads.
These tools help us:
- Understand user behavior on our site.
- Deliver more relevant ads on partner websites and social media.
- Measure campaign effectiveness.
You can opt out of certain tracking via your browser settings or by using platform-level ad preferences (for example, Google Ad Settings and Facebook ad preferences).
Data Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration or destruction. These steps include administrative, technical, and physical safeguards. However, no method of transmission over the Internet or electronic storage is completely secure—so absolute security cannot be guaranteed.
Your Rights
You have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal and operational constraints).
- Opt out of certain marketing communications and tracking.
To exercise any of these rights, please contact us using the details below. We will respond to verifiable requests in accordance with applicable law.
Contact Us
If you have questions, wish to exercise your rights, or want help with privacy settings, please contact us: